Thank you for helping me understand the situation a bit better. Could Mac players send me by private message their Origin Client Logs and the Origin Installation Logs? I feel because it is closing time for them, though I've been trying to get this solved since early this morning.Ĭan someone, anyone help me with this isssue please?

I love the sims, but this is very annoying, and upsetting.Īlso, I stayed on hold for a tech support person when the young man who called me back could not help me for 58 minutes, when the wait was only to be 5-8mins, then I got hung up on, and still no one has called me back. I don't know what to do, accept ask for my money back, and I don't want to do that because I really want to play this game. I have the downloaded version of the game, which means that once I download and install my game, my product is already registered. I have copied and pasted the numbers, and have manually entered them. When I do so, it tells me the Activation Failed, serial entered is invalid. When I go to play Sims Medieval, I am prompted to enter my game product code. They have had me to uninstall, re-install, and have switched out my games twice, and still when I go to play my game I get an error. I have spoken with customer support several times. I need help, and I am very, very frustrated.

Serial key the sims medieval